Customer Experience Archives

February 5, 2020

A tale of two banks (and 2 lessons for security architects)

You might remember that my mother has been visiting us since just before Christmas, and you might also remember that I’m from the US, so…that’s where she lives. Not only that, it’s where she banks and where she has her mobile phone service (unsurprisingly). Given the almost daily deafening stampede of credit card details we […]

August 15, 2019

Security mojo from a classic Steve Jobs response

I was filling in some blanks on the upcoming September issue of the Security Sanity newsletter when my Google-fu showed me something I’d heard about, but I’d never actually watched before. It was a clip of Steve Jobs taking a question at the 1997 Apple developer conference on why he killed OpenDoc as part of […]

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Andrew is a highly skilled and experienced information systems architect and consultant, which in my view is a rare thing. He is innovative in his thinking and merits the title of 'thought leader' in his specialist domains of knowledge—in particular the management of risk. Andrew has embraced SABSA as a framework and, in doing so, has been a significant contributor to extending the SABSA body of knowledge."

— John Sherwood, Chief SABSA Architect

"Fabulous person to work with. Very engaging and insightful. Extremely good technical knowledge with ability to relate concepts together and overcome differing opinions. Makes things work."

— Kevin Howe-Patterson, Chief Architect, Nortel - Wireless Data Services

"Andrew was able to bring clarity and great depth of knowledge to the table. His breadth of thinking and understanding of the business and technical issues along with a clear and effective communication style were of great benefit in moving the process forward towards a successful conclusion."

— Doug Reynolds, Product Manager, MobileAware

"Andrew is a fabulous consultant and presenter that you simply enjoy listening to, as he manages to develop highly sophisticated subjects in very understandable way. His experience is actually surprising and his thoughts leave you without considerable arguments for any doubts in the subjects he covers."

— Biljana Cerin, Director, Information Security and Compliance

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