Today I was scrolling through my LinkedIn feed, and I came across this gem. I won’t attribute credit here, because it wasn’t about security, but I can tell you that from my experience, this thought has been echoed by many a security person in the past—including me, I’m sorry to say:
In my experience business leaders and never open to looking at anything new the only thing they have a look at or silver bullets and then complain that they are silver bullets that never work.
They all want a pragmatic approach but are not capable of understanding it.
All I do all day long day in day out day after day month after month year after year is take horses to the water but instead of drinking they prefer to complain about all of the rocking horses that they are standing on
Sound familiar to you too?
I could write a week’s worth of emails about what’s wrong with this attitude, actually. But suffice to say right now, that if you – or any of your team – are thinking this way about “the business” and *especially* the “business leaders” of your organization, you might as well pack your stuff, turn in your pink slip and try not to let the door hit you in the arse on the way out of the building.
If you don’t have any more respect and, dare I say it, UNDERSTANDING of your customers and their world, you will never, ever, ever, EVER be successful in your mission of keeping the organization safe.
It just isn’t possible.
And comments like the above are no coincidence why developing a deeper understanding of what motives your true customers are a big part of any kind of engagement Archistry does—from the smallest to the largest.
In case you didn’t get the memo, YOUR JOB is to provide value to your customers…
…and if you hold your customers in the level of contempt above, then you really need to find a new home, city…or even planet—because we don’t have time for this shit.
Sure, we’ve done it.
Sure, it’s “fun” for the moment.
But at the end of the day, you might as well be pouring kerosine over the servers in your data center and striking the match.
…because it’s not about the kit
…and, dare I say, it’s not about the information or the data, in case you can’t really understand the subtitles of the difference to the organization you serve.
It’s about the people, and not just ANY people…
…it’s about your CUSTOMERS.
And if you’re not supporting them, then you’re not worth the money the organization is paying you.
Now, I can’t say that I can change that kind of attitude, so frankly, if you have it, then that’s just one more reason I won’t be able to help you improve the effectiveness of your security program.
But if you have this kind of toxic thinking on your team, then I might be able to help you. I’m not sure, but it’s worth a chat to find out.
And it’s certainly something we can address if you’re part of the Effective Security Leadership program I’ve been promoting over the last few days.
Now I know that most of my American readers are clocked out for the fireworks tomorrow, or maybe they’ve been out of the office all week. And that’s perfectly fine.
It means that they’re going to miss out on the few slots that are left…
…and it gives those of you in the rest of the world a bit of an edge for a change.
So, if you think you’d like to have some help and support figuring out better ways to identify and support your real customers in the organization, then head on over to this link:
You have about 2 more days before the launch/holiday/flash-sale discount expires at 11:59pm US/Eastern on the 5th of July (Ahem… that’s Friday night, BTW), so if you’ve ever thought about getting some dedicated 1:1 help from me, I can assure you that it isn’t going to ever get any cheaper.
So, what’s the risk of a conversation? Hell, maybe you can teach me a thing or two (which would be appreciated, BTW).
But you won’t know if we don’t have that conversation.
So time is running out. Book your slot now before they’re gone:
Andrew S. Townley
Archistry Chief Executive
P.S. If you enjoy these emails (and I know from your feedback that some people certainly do), why not recommend them to a friend? It’s super easy to sign up for them at https://archistry.com, so why keep them to yourself?